Call Centre Solutions
Don’t be restricted to the confines of an office, LocalCom offers a fully functioning online service accessible from any location at any time.
We are the one stop shop for your call centre solution. Our service is years ahead of anything offered in the current market place. Its innovative design allows any call centre agent to login through the web to work from any location and does not require any hardware purchases.
It provides you with the option of having a disperse call centre. Not only are our rates highly competitive but it can also reduce your business’s overhead costs. We offer unlimited user accounts and only charge for your specific number of phone extensions. You can roster and rotate your agents and they can each have their own login to monitor the individual’s performance.
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We only charge a flat fee for the phone extension which means there is no double charging for your usage.
To find out more about our call centre solutions please contact us.
- Auto Dialer
- Disaster Recovery
- Conversion Analytics
- Interactive Voice Response (IVR)