LocalCom is an Australian owned business, with a vision of bringing professional, efficient service to local businesses and being the best for all our customers and partners.
Grown from humble beginnings, we identified there were inherent challenges in servicing customers taking the technology jump and decided to change things. So we built a highly advanced telecommunications platform that provided end to end visibility and management to sell, install and support cloud based phone systems over the Internet.
Understanding customers want real service, from real and locally based people with the same vision of retaining business in the community, and by working closely together, in partnership, we created the Support Partner Network “SPN”.
We believe our unique Support Partner Network empowers members with the tools to give their customers the service they want in today’s complex world of telecommunications.
Our mission at LocalCom is simple, be the most trusted Telecommunications partner and the best voice and internet provider by using partners in the community who know their customer’s business.
Support Partner Network members are generally PBX technicians and Managed IT companies. Our self-serve platform provides members the ability to quote directly to customers, monitor order progress with full transparency from supplies and preform Level 2 trouble-shooting; thereby enabling a total end to end management solution for customers.
More control and a professional customer experience.
In 2009, LocalCom initially provided low calling rates whilst retaining voice integrity.
Today, LocalCom has a nationwide member program and is an industry leader in cloud based Voice service fulfilment. We pride ourselves on our customer support and partner relationships.