Australia’s only all-in-one telco platform

At LocalCom we pay you!

Australia’s only all-in-one telco platform

Specifically designed from ground up for VoIP and Data resellers to automate front facing and back of house work related to providing telecommunication solutions.

Marketing

Auto Lead Generation. Add a postcode to list all businesses in that area.
Telemarketing campaigns
Email campaigns
SMS campaigns
Lead management tools
Workflow automations

Sales

1. Create quotes with drop down product suite
2. Send quote for online acceptance with signature capture
3. Accepted quotes have an immutable audit report
4. Copy quote from leads to customers and vice versa
5. Build custom solutions with ease using the online quoting module

Service Delivery

1. Orders are auto generated once a quote is accepted
2. Schedule or deliver hardware with a click of a button
3. Semi-automated number porting
4. Automated service creation, call plans, new numbers, hosted PBX and data services, etc.
5. Shipment tracking info updated automatically
6. MAC address and serial numbers are added automatically to the file

Services

1. Services can be installed, activated, suspended and deactivated while billing is automated
2. Real-time status widget for active services
3. Access to softswitch logs
4. Create support tickets
5. Full transparency (customer, partner, LocalCom engineers and supplier’s conversations are fully transparent to end customers and partners)

Billing

1. Automated Invoicing
  1. Monthly automated invoices
  2. Outright purchase invoices
  3. Custom onetime invoices
2. Customer-level financial records breakdown
3. Partner-level support payment breakdown
4. Credit Notes
5. Account Activity Statements

Payments

1. Integrated invoice payments with auto reconciliation
  1. Bpay
  2. Credit Card
  3. Direct Debit
2. Automated partner payment claims

Partners Love LocalCom

This is the best solution in the market and LocalCom's customer support is the above and beyond.

Terence Komis

LocalCom took the complexity out of the service; making it transparent, dependable and easily understood by our team and our customers. The relationships, value and reliability is unmatched.

Warren Ephron

LocalCom were the only Company that did what they said, in the time they said. Their service portal is the best we’ve seen, it’s made it so easy to sell, install and support our customers. We could not be happier.

Russell Fell

After 2 years, I'm still amazed how simple and easy it is to install a hosted phone system on the LocalCom Portal. Our customer satisfaction levels have significantly grown since moving to LocalCom, a real partnership.

Robin Fincher

I’ve looked at quite a few partner programs and LocalCom clearly pays the most, it’s simple with no hassles. Making money on Voice & Data services couldn’t be easier.

Craig Holland

Internet, Voice and Equipment Services

LocalCom can provide everything you need to support your customers voice and internet needs.

Internet

NBN & Fast Fibre, business-level speed, performance and reliability

Cloud PBX

Feature-rich PBX built for business phone systems

Softphone

PBX functionality to desktop and mobile phone with SMS capability

SIP Trunks

Carrier-grade cloud-based phone lines

VoIP Numbers

New or easy porting of 13/1300, local and mobile numbers

Microsoft Teams

Make and receive calls directly from MS Teams

Contact Centre

Cloud call centre management solution

Equipment

Rent or buy modems, routers, switches, desk phones, headsets